Built from the first line of code with security as a core architectural requirement for protected health information. Not bolted on — baked in.
Every byte of patient data is encrypted at rest and in transit with military-grade algorithms.
Granular, role-based access controls ensure providers only see what they need to see.
Complete activity logging with immutable audit trails for all PHI access and changes.
Continuous monitoring with automated patching and annual third-party penetration testing.
Deployed on enterprise cloud infrastructure with geo-redundancy and disaster recovery.
BAAs, data processing agreements, and compliance documentation available on demand.
All database volumes use AES-256 encryption with customer-managed keys. PostgreSQL TDE and AWS EBS encryption provide defense-in-depth. Backup volumes are encrypted identically.
All API communications use TLS 1.3 with strong cipher suites. Internal service-to-service communication uses mutual TLS (mTLS) with certificate rotation.
Customers can use their own encryption keys via BYOK through AWS KMS, Azure Key Vault, or GCP Cloud KMS. Key rotation is automated and auditable.
Protected Health Information is encrypted at the application layer before reaching the database. Even database administrators cannot access unencrypted PHI. Full decryption requires multi-party authorization.
The AI WFM workforce module shares AI EHR's security architecture. All data exchanged between platforms is encrypted with AES-256 at rest and TLS 1.3 in transit. The integration is covered under AI EHR's existing BAA — no additional agreements required. Provider credential tracking and shift assignment data flow through the same zero-trust network architecture.
Measured over trailing 12 months. Backed by 99.99% uptime SLA with financial penalties for underperformance.